Welcome to HydroDog’s FAQ page, where we answer all your burning questions about our mobile dog grooming service! We know how important your furry friend is to you, and we’re here to make their grooming experience as stress-free and enjoyable as possible – for both you and your pup. So, sit back, relax, and let us answer everything you ever wanted to know about HydroDog!
Mobile grooming is grooming that comes to you. It is professional grooming in a custom HydroDog vehicle that arrives at your door to take care of your pet’s grooming needs. Mobile pet grooming is preferred by most of today’s busy pet owners. The convenience for you and the 1:1 attention for your pet make it desirable to use a mobile grooming service. HydroDog is completely equipped to afford you the highest standard of care and service. Our vehicles furnish electricity to the back end of the truck and a water heater ensures the perfect bath temperature with a therapeutic bathing system that deep cleans and soothes your pet’s skin and coat.
Convenience is the number one reason clients look into mobile services. Our affordable mobile grooming provides service at your doorstep. HydroDog’s custom-designed vehicles come conveniently to your door! Convenience = time-saving service. We find that pets are less anxious with mobile as our 1:1 attention allows us to focus on your pet and provides a quiet setting that reduces stress, especially for those with separation anxieties. There are no other pets, no cages, less triggers. Your pet is the only animal in our vehicle, preventing contamination from other animals, diseases, insects, and parasites. Cleanliness and safety are important to HydroDog. This goes for our vehicles, your pet, and your vehicles. Choosing HydroDog means that we come to you, no more driving in unpredictable traffic with an anxious pet in the car, and no more car sickness or dog hair in your car. No more rearranging your whole day around dropping off and picking up your pet. 1:1 attention: Your dog is given the groomer’s undivided time and attention. Safety—no crates or crate-drying and no other dogs. We offer easy and flexible scheduling.
Our HydroDog vehicles are uniquely equipped with large freshwater reservoirs as well as water-saving systems to keep us washing dogs all day. Our vehicles are also able to run without the need to plug into your electricity.
Typically anywhere from 30 minutes to 2 hours. Our first visit may take longer as we are getting to know your pet and maintenance of your pet’s coat. Times are based on the size of the pet, coat condition, hair length, etc. (very hairy and/or large dogs understandably take longer).
Yes, the van holds fresh, heated water.
As much as we would love to have you watch, we find that in the mobile setting, your pets become super excited to see you and some get extra protective as we are on your property. Our focus is your pet. We want to keep them safe and it starts with keeping them calm and building trust between each other. There are some instances where we will ask you to join us if we feel that it is beneficial to your pet’s service. You are welcome to tour our vehicles, just ask and we will make sure to provide time. We are always available through phone or text and would be happy to send pictures. There are some instances where we will ask you to join us if we feel that it is beneficial to your pet’s service. You are welcome to tour our vehicles, just ask and we will make sure to provide time.
Every pet is unique. Our groomers will assess your dog’s unique skin and coat and recommend a schedule for you.
Nope! We use very mild, hypoallergenic, and medicated shampoos and conditioners that are safe to be used once a week. Most veterinarians recommend dogs be washed at least once a week with a medicated shampoo if they have skin or coat problems.
Sure! We’ll be happy to use any preferred pet-safe or veterinarian-prescribed shampoo, as long as it is designed for and safe for pets.
We can usually book your appointment within days. However, there are times during the year which become very busy and it is recommended to schedule as far as 1 or 2 weeks ahead by using our online booking system on our web site or by giving us a call.
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